Returns

We want you to be completely satisfied with your purchase from Switch Hits. If any unused item doesn’t meet your expectations, you can return it within 30 days of delivery in its original condition and packaging. You can easily create a free return label through our returns portal. Please note, a $10 restocking fee will be automatically deducted from your refund.

We ask that you package returns securely to ensure they reach us in good condition. Once we receive your return, we’ll issue a refund to your original payment method within 5-10 business days. Items returned damaged won’t be eligible for a refund.

If you receive any damaged items, let us know within 7 days, and we’ll make things right.

For returns after 30 days, items in sellable condition will be refunded via a Switch Hits gift card. Unfortunately, we can't refund or return non-sellable items.

If you have any questions, feel free to reach out to us at hello@switchhits.com.